Customer Realtionship Management Software

CLOUD BASED CUSTOMER RELATIONSHIP MANAGEMENT SOFTWARE EMPOWER YOUR BUSINESS

Why Choose Autus Cyber Tech's ERP for CRM(Customer Relationship Management)

Supply Chain

95%

Training Courses

Let’s face it, when you commence your business journey, the first challenge you come across is finding customers. Not to mention the fact that your competitors would be fighting for the same consumers. With the business world growing more and more competitive, customers have taken over the driving seat. The expectations and behavior of customers are constantly changing. People are now more demanding and particularly more aware of their options, which has placed them in command than ever before.

Did you know over 76 percent of customers anticipate a consistent experience and communication wherever they engage? Integrated with an innovative customer interaction management software, our system is a unique, innovative system that helps you keep track of your existing clients and prospects and streamline communications with them, which forms strong relationships. At the same time, it will also enable you to streamline and facilitate your sales process, gather and analyze your sales data, and automate a multitude of crucial tasks in one centralized location. Using our customer interaction management software will improve collaboration and interactions across your teams throughout various internal processes.

The Vital Role of Customer Retention Management Software for Small Businesses

Building long-lasting relationships with your customers can yield excellent results for your small business. It’s widely acknowledged that people are more inclined to purchase from brands that foster a sense of connection or emotional attachment. Hence, Customer Relationship Management (CRM) software has become increasingly crucial in today’s business landscape.

Indeed, neglecting to cultivate relationships with your customers or engage with them regularly is imprudent. However, is it prudent to allocate significant time and resources to implementing a CRM system?

You might be surprised to discover that, since the advent of contact relationship management software, managing customer relationships and consolidating all leads into a single platform has become a time and cost-effective endeavor. In the present age, even small businesses can easily procure customized consumer relationship management software to establish and continually enrich their customer database.

Also Read: Is CRM essential for your small business?

Maximizing Efficiency with Cloud Based Customer Relationship Management Software for Small Businesses

  • The highlight feature of Best customer relationship management software for small businesses is its cloud-based technology. Depending on the package selected by you, all your data can be stored in the cloud, so that multiple employees can access it and make changes on the go.
  • Within the consumer relationship management software, you can store basic & accurate information about your customers. For example, their names, email, contact number, likes, and dislikes.
  • All your invoices are managed by the smart system itself. Each customer has a profile of their own, and that makes it easy for your sales team to understand if they’re a hot lead or a cold one.
  • Broadcasting emails to thousands of clients is a work of a few minutes with the help of an automated customer interaction management software. You can select a group of people who will receive a specific email, and this improves your relationship with them by following up regularly.
  • Get analytics and insights into your customer engagements. Creating a pipeline and having perfect analytics was nearly impossible in the past, but with the best customer retention management software for small businesses, you can generate insights into your customer engagements with only a few taps on the screen!

Also Read: Choosing the Ideal CRM Solution for Small Businesses: A Comprehensive Guide

Proximo by Autus Cyber Tech: The Ultimate ERP for CRM for Small Businesses

By far it can be deemed that Proximo strives as the best customer relationship management software! Because it has been developed by a team of industry experts with precise knowledge about small businesses.

The Proximo software can be custom tailored for your company, and meet your exact requirements. An impressive part of this system is that it is built to suit the budget of small-scale businesses. Once installed into your devices, your team can update the database regularly on the cloud, and save it for future reference. In a short time, Proximo has emerged as a fast-growing favorite of small businesses.

If you find yourself in the same rooms, Autus Cyber Tech is here to help you increase your engagement with your customers through Proximo for ERP system integration. We have a dedicated customer support system, and you can reach out to us at 7428824488 so that we can give your sales team a strengthening tool made by the most skilled professionals in the industry has!

secured

BENEFITS OF CYBERTECH ERP CUSTOMER RELATIONSHIP MANAGEMENT SOFTWARE FOR YOUR BUSINESS

  • Improve customer retention rate
  • Increase productivity and sales
  • Manage contacts and customer information
  • Track and measure key KPIs – ADAs, DAUs, CTRs, Bounce Rate, etc.
  • Build strong relationships with customers, potential and existing
  • Collect and organize forests of data instantly and accurately
  • Streamline internal communications across teams
  • Identify, acquire, nurture and convert leads
  • Track and measure drip campaigns
  • Generate and automate sales reports

FEATURES

LICENCE FEE

LICENCE FEE

ZERO INSTALLATION CLOUD BASED

ZERO INSTALLATION CLOUD BASED

OS INDEPENDENT

OS INDEPENDENT

FLEXIBILITY

FLEXIBILITY

ACCESS ANYTIME ANYWHERE

ACCESS ANYTIME ANYWHERE

ACCESS CONTROLLED

ACCESS CONTROLLED

SECTIONS WE ARE MANAGING THROUGH CRM

Supply Chain
CUSTOMER RELATIONSHIP MASTERS

CUSTOMER RELATIONSHIP MASTERS

CUSTOMER SELF SERVICE PORTAL

CUSTOMER SELF SERVICE PORTAL

SALES FORCE AUTOMATION

SALES FORCE AUTOMATION

LEAD MANAGEMENT

LEAD MANAGEMENT

OFFERS / QUOTATION MANAGEMENT

OFFERS / QUOTATION MANAGEMENT

ORDERS MANAGEMENT

ORDERS MANAGEMENT

PROFORMA MANAGEMENT

PROFORMA MANAGEMENT

INVOICING

INVOICING

DAILY SALES REPORTS

DAILY SALES REPORTS

SALES FORECASTING

SALES FORECASTING

MOBILE APP

MOBILE APP

MIS

MIS

DASHBOARD

DASHBOARD

GEO FENCING

GEO FENCING

Frequently Asked Questions (FAQs)

Many businesses often pay attention to only the product quality and organizational infrastructure but overlook the point that it is prospects and customers who can, in fact, make or break their business. For SMBs and SMEs, building strong customer relationships and offering a great customer experience is crucial for the growth and success of their business. And a customer relationship management system is designed to serve this purpose. Contact relationship management software allow you to gather and organize all of your customer information and data like demographics and purchasing records in a centralized database. Based on the collected and categorized information, you can sort your prospects and existing clients into profitability tiers and deliver an enhanced, personalized experience

CRM is an abbreviation for best customer relationship management software. It is a comprehensive strategy that helps businesses collect, manage, and streamline their customer touchpoints effectively. This strategy consists of various management techniques intended to amplify your overall customer service as well as marketing capabilities. In addition, a winning CRM process is integral to improving your outreach, creating loyalty, and establishing profitable relationships with prospects and both pre and existing customers. A customer retention management software comes with a centralized database that can accumulate and track your customers’ behavior, information, and communications. In simple terms, a reliable customer relationship management software system helps you monitor all of the interactions with consumers to understand their needs better.

In general, there are three different types of customer relationship management software:

  • Operational CRM: This is one of the most basic types of best customer relationship management software. It simplifies customer interactions and helps you understand your customer’s journey step-by-step by combining service processes with marketing & sales automation.
  • Analytical CRM: It gives you a graphical representation of your customer information, allowing you to efficiently assess consumer data and extract actionable insights to make better business decisions.
  • Collaborative CRM: This type of customer relationship management software allows you to organize and pass along information with your internal teams and external stakeholders.

A typical CRM software aims to help businesses better understand and manage their current customers and prospects, build sales funnel, automate sales & marketing processes, and organize customer information. The most key features of a customer relationship management system include:

  • Contact Management: You can store and organize customers’ information – name, address, location, purchase history, and interactions
  • Interaction Tracking: Keep track of your consumers and prospects’ communication history
  • Lead Management: Acquire and nurture high-quality leads, converting them into paying customers
  • Email Integration: Integrate your email accounts for improved customer segmentation
  • Analytic Reporting: Collect and organize customer data from various resources such as Google Analytics and social media accounts and interpret that information with reporting capabilities
  • Workflow Automation: Standardize workflows and automate numerous repetitive tasks associated with your customer support, marketing, and sales funnel

CRM software, known as Customer Relationship Management software, is the most efficient, robust tool to maintain and establish strong relationships with prospects and consumers. Implementing a reliable, powerful customer relationship management solution will enable you to not only acquire and retain loyal customers but also offer a personalized and seamless experience to your consumers. Employing an ERP CRM system like CyberTech will allow you to:

  • streamline and automate your workflows and processes
  • collect and store customers’ information
  • segment your contact list and target them effectively
  • identify quality leads and convert them
  • optimize your sales processes and improve efficiency
  • access real-time data and generate data-driven reports
  • optimize your sales and marketing campaigns
  • develop, send, and manage quotes or proposals

When your client base and business start growing, it becomes absolutely necessary to focus on improving your customer relationships and optimizing your sales. A Customer relationship management system takes the stress out of managing your customer information and keeping tabs on interactions with your current and potential consumers.

A customer relationship management system like Cyber Tech ERP CRM software can be leveraged by start-ups, customer relationship management software, manufacturers, small businesses, medium-sized businesses, B2B companies, B2C companies, small to mid-sized enterprises, retailers, sales representatives, and marketing teams. By developing and executing a goal-oriented CRM roadmap, all businesses can significantly increase their understanding of the client base, improve customer experiences, boost ROI, and reduce their costs.

Companies make use of CRM platforms to manage and improve communication efforts with their pre-customers, existing consumers, and prospects. A CRM system helps them gather and organize customer information and understand their needs to build close relationships with them and improve customer satisfaction.

With a CRM solution, businesses can collect and trace their customers’ interactions from various data sources. These resources include social media accounts, e-mails, messages, phone calls, and advertising campaigns. The acquired data can be used to create data visualization and identify patterns in customer behavior. Businesses can use a CRM system to create a list of contacts based on specific criteria and target them. They can also automate workflows, sales and marketing processes, and data entry.

OUR TRUSTED CLIENTS